Client Service Specialist - Work From Home

The Client Service Specialist at MYEG Services Berhad is a part-time, work-from-home position based in Kuala Lumpur, Malaysia. This role is at the Associate Level and requires a minimum of 3 years of experience in client service or a related field.

Responsibilities:1. Provide exceptional customer service to clients via phone, email, and chat channels.2. Resolve client inquiries and issues in a timely and professional manner.3. Identify opportunities to upsell or cross-sell products and services to clients.4. Collaborate with internal teams to ensure client satisfaction and retention.5. Maintain accurate records of client interactions and transactions.

Requirements:1. Strong communication skills and the ability to build rapport with clients.2. Demonstrated ability to work independently and prioritize tasks effectively.3. Experience in negotiation and analysis.4. Proficiency in Microsoft Office and CRM software.5. Hardworking attitude and a commitment to delivering high-quality service.6. Personality traits of being hardworking and independent.

Benefits:1. Gym membership2. Disability insurance3. Training and professional development opportunities

Working Environment:At MYEG Services Berhad, we prioritize understanding and empathy in all interactions with clients. Our team is dedicated to providing a positive and supportive working environment for all employees.

Equal Opportunity Statement:MYEG Services Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

If you meet the requirements and are interested in joining our team as a Client Service Specialist, we encourage you to apply before the deadline.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.