Client Support Assistant

Job Description:

IOI Corporation Berhad is seeking a dynamic and resourceful Client Support Assistant to join our team in Kuala Lumpur, Malaysia. As a Client Support Assistant, you will be responsible for providing excellent customer service to our clients and assisting them with any inquiries or issues they may have. This is a part-time entry-level position with no required years of experience.

Responsibilities:- Responding to client inquiries via phone, email, or chat in a timely and professional manner- Resolving client issues and concerns quickly and effectively- Providing product information and assistance to clients- Maintaining accurate records of client interactions and transactions- Assisting with administrative tasks as needed- Collaborating with other team members to ensure a seamless client experience- Assisting with client onboarding and training

Requirements:- Resourceful and hardworking individual with a strong customer service orientation- Excellent time management and planning skills- Ability to multitask and prioritize tasks effectively- Strong communication skills, both verbal and written- Proficiency in Microsoft Office and other basic computer skills- Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:- Company equipment provided- Paid Time Off (PTO)- Paid sick leave- Opportunity for growth and advancement within the company

Working Environment:At IOI Corporation Berhad, we embrace creativity in a culture that values fresh ideas and inventive solutions. We believe in a collaborative and inclusive work environment where every team member's voice is heard and valued.

Deadline to Apply:May 25, 2024

Equal Opportunity Statement:IOI Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.