Clinic Assistant

**Provision of Care**- Provides safe and effective quality care to all patients in a manner that meets standard safety policy and nursing competencies.- Acts as chaperon whenever required.- Ensures smooth running of the assigned clinic as required.- Maintains cleanliness of clinic and all equipment adhering all policies including Infection Control Policies.- Assist patient in appointment scheduling- Update individual consultants census on daily basis- Make a reminder call along with reminder message to patient a day before to confirm the patient's appointment- Coordinate laboratory tests, specialist referrals, and/or diagnostic procedures; medication orders and etc. for patients- Answer telephone enquiries from patient and customers- Preparing patient Medical Record by obtaining personal and health information.- Maintaining patient data records for evaluation and health insurance purposes.- Guiding patients through the clinic's various facilities and procedures.- Performs miscellaneous job-related duties as assigned**Quality Improvement and Risk Management**- Observes and reports near miss, incidents, accidents, injuries and work-related illness.- Promotes care and upholds patient and family's right in relation to safety, privacy and confidentiality.- Adheres to accreditation standards.**Resource Management and Data Entry**- Effective use of medical consumables / stationery in order to reduce wastage.- Effective stock management inventory as per departmental requirements to ensure adequate supply.- Performs accurate patient care charges.- Ensures proper documentation and data entry using hospital system.- Performs ad hoc task assigned by superior or management whenever required.**Customer Service**- Collaborate effectively with other team members, doctors and other departments through professionalism, effective communication and good customer services.**Job Type**: Contract