Are you ready to get ahead in your career?- We want to empower you turn your ambitions into achievements.- We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.- Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.- To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.Why does this job exist and why is it critical?The Compliance Specialist is required to ensure the dealers adhere to Maxis policy. Prepare and update the SOP (standard operation procedure). To liaise closely with Maxis Legal Dept on new policy and agreement terms and also with Maxis Forensic Dept on the non-compliance casesWhat are you accountable for?- Work with Forensics team on the fraud registration and non-compliance cases from time to time- Issue warning letter and letter of demand to the liable dealer- Keep track and follow up on the warning letter and letter of demand issued- Ensure all MEPs (Maxis Exclusive Partner) and Hybrid Store have Bank Guarantee and Fixed Deposit submission/Agreement signed off- Work with Legal to prepare and update the Agreement and distribute to AM (Account Manager) for Dealer's signature- Liaise with Insurance agent and ensure the insurance coverage for dealers are in place- Prepare/ updates SOP (Standard Operation Procedure)- Prepare Communication Deck, System Manual Guide and publish in Dealernet- Liaise with legal on new Agreement term and clause- Involve/ assist/initiate on the project assigned- Open credit limit for new dealer onboard/ new outlet opening- Prepare dealer termination checklist and ensure all the necessary arrangement have been in place- Work with Legal on the exceptional incidentWhat do you need to have for this role?- Bachelor's Degree specializing in Business Administration or equivalent- Min. 3 Years of work experience in telecommunication/banking industry- Proficient in Microsoft, Word, Excel and PowerPoint- Good in writing letters in various scenario, oral and interpersonal skills- Good at follow up and close monitoring on all task assigned- Very careful and organised personality- Personal traits: Positive, Passionate, Collaborative, A self-starter, Ability to perform under pressure in a challenging environment and A team playerWhat's next?Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
