OverviewEcommerce's Governance and Experience is a global team responsible forensuring our marketplace is safe and trustworthy for not only our users butalso sellers and creators. We value user satisfaction and work on policies,rules, and systems to ensure quality.**Responsibilities**:- Review seller, business and product information, short videos, andlivestreams to ensure legal compliance and safety of content uploadedto the platform.- Conduct basic data analysis and deliver defined process report.- Identify opportunities to drive improvements on risk mitigation,process streamlining, quality enhancement, and policy localization aswell as optimization at scale.- Collaborate with other functions of the E-commerce business unit tocomplete the designated work to meet the team's goal**Qualifications**:- Excellent written and verbal communication skills in English andMandarin.- Strong problem-solving skills and demonstrated multi-task capabilitiesand ambiguity- Flexible for shifting schedule and changes along with it- Compliance or moderation operations experience is preferred - Stronganalytical and research skills.- Ability to work in a fast and evolving environment with detail-orientedfocus.- Able to work in Rotational Shift and Rotational Off days.OverviewEcommerce's Governance and Experience is a global team responsible forensuring our marketplace is safe and trustworthy for not only our users butalso sellers and creators. We value user satisfaction and work on policies,rules, and systems to ensure quality.**Responsibilities**:- Review seller, business and product information, short videos, andlivestreams to ensure legal compliance and safety of content uploadedto the platform.- Conduct basic data analysis and deliver defined process report.- Identify opportunities to drive improvements on risk mitigation,process streamlining, quality enhancement, and policy localization aswell as optimization at scale.- Collaborate with other functions of the E-commerce business unit tocomplete the designated work to meet the team's goal**Qualifications**:- Excellent written and verbal communication skills in English andMandarin.- Strong problem-solving skills and demonstrated multi-task capabilitiesand ambiguity- Flexible for shifting schedule and changes along with it- Compliance or moderation operations experience is preferred - Stronganalytical and research skills.- Ability to work in a fast and evolving environment with detail-orientedfocus.- Able to work in Rotational Shift and Rotational Off days.Intakes: August 2023 (16th, 21st, 28th, 31st)**Salary**: RM2,700.00 - RM3,200.00 per monthApplication Question(s):- Can you read, write and communicate fluently in English & Mandarin ?- Can you multitask & have problem solving skills?- Are you able to work in rotational shifts?**Experience**:- Compliance/ Moderation: 1 year (preferred)**Language**:- Mandarin fluently (required)- English fluently (required)Ability to Commute:- Bayan Baru (required)
