Content Moderator (English)

*Only considering resume that is not using the Indeed template.Role: Content Moderator (English)Location: Kuala Lumpur**Salary**: RM 3200 (basic)Working Hour: 8 hours per day/24 hours rotational shifts/rotational 5 working daysRequirement:1. Preferably a year in content moderation / BPO / Call Center environment with relevant working experiences.2. Familiarity with internet laws and regulations, in particular reviewing online content;3. Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials;4. Ability to speak and read in English fluently;5. Highly sensitive to current social news or issue happening across the world/region have deep understanding into regional culture and etc.6. SPM with experiences and excellent communication skill and relevant experience will be considered.**Job Description**:1. Review content on short-video platforms and conduct the content quality control, make sure the contents comply with local policies, regulations and culture;2. Handle complaints and reports with respect to users and community;4. Identify improvement opportunities in workflow by using daily data analysis and suggest solutions;5. Analyze the risk level of incidents and assess the safety status of the community and products;6. Attention to details and ability to work differing 7*24 work rotations/shifts as required.7. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.**Job Types**: Full-time, Permanent**Salary**: RM3,200.00 per month**Benefits**:- Health insurance- Maternity leaveSchedule:- Rotational shiftApplication Question(s):**Education**:- Bachelor's (required)**Language**:- English (required)Expected Start Date: 09/01/2023