Content Moderator (Mandarin)

**Role**:Content Moderator**Timings**:Rotational Shifts (Permanent)**Industry**:BPO**Work Mode**:Work from office**Functional Area**:ITES / BPO / Customer Service**Process**:ChatKey Skills: Mandarin Content Moderator Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English- **Job Opportunity: Content Moderator (Mandarin)****Qualifications**:- Graduate / Undergraduate / SPM- Age: 18+ years- Proficient in Mandarin**Experience**:- Fresh graduates or SPM with 1 year of customer service or content review-related experience- Call center or content moderation experience**Special Training**:- NA (Non-Applicable)**Knowledge**:- Experience or knowledge in social media**Skills & Abilities**:- Excellent written and verbal communication skills in English- Strong problem-solving skills, multitasking capabilities, and resilience- Flexibility and ability to handle high volumes during promotions and peak seasons- Teamwork orientation**Interview Rounds**:1. Screening as per the profile document2. Competency-Based Interview (CBI) - Recruiter Interview and Screening3. Language Verification / Operations Round of Interview**Background Verification**:- Standard company Background Verification- World Compliance Checks/Global Sanction- Criminality Check- Global Sanctions**Compensation**:- Salary: RM 2800 - RM 3300- Night Shift Allowance: RM 30/Day- KPI Incentives: RM 200 to RM 500**Location**: Bayan Lepas, Penang, Malaysia**Start Date**: Immediate Joiner**How to Apply**: