Credit Control Executive

**Credit Control**:- Identify, reconcile and record daily collections accurately and efficiently.- Follow up with the solicitor every week for status documentation for each case and Purchaser for financial status.- Follow up with the end-financier for release payment advised by the solicitor.- Ensure timely billings, collection and loan documentation.- Senior roles: Manage and oversee the credit control functions for property projects.- Perform other duties as and when required.**Customer Care**:- Provide accurate and complete information to customers in a friendly and courteous manner.- Handle customer complaints with empathy and understanding, and escalate to the appropriate team if necessary.- Liaise with relevant departments to resolve customer issues in a timely manner.- Identify and report customer service issues to the management team.- Ensure customer satisfaction by delivering exceptional service.**; Requirements**:- Possess at least a Degree in Finance / Accountancy / Business Administration.- At least 1-4 years of working experience in credit control and customer service, preferably in the Property field- Experience in handling sub-sales and Memorandum of Transfer (MOT) will be an advantage.- Knowledge of Wiz system is an added advantage.- Experience with customer service scope of job is an added advantage.- Fluent in BM and English. Fluency in Mandarin will be an advantage.- Good interpersonal and communication skills.- Good debts recovery skills.- Positive, aggressive and have self-discipline.