Customer Administration Officer

About the job As the Customer Administration Officer, you will be managing customer care for their various loyalty programs within the various banking and other business sectors. This position is fast paced. As Customer Administrator, you will be managing customers' portfolio entitlements and rewards within their loyalty program. Your role will be attending to customer interactions in timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role will also include managing,ordering and purchasing and making delivery of rewards earned to customers. The candidate We are looking for female candidates to assume this customer-focus role. She must possess minimum Diploma qualification in any field of study coupled with strong communication skills, the ability to speak fluent English and BM. Candidates who are also able to speak Chinese/Mandarin will be advantageous to take up this role. To be considered for this role, candidates must have some work experience in jobs related to customer customer service or similar related role. Candidates for this role must have the desire to work in a supportive team environment with ability to work under pressure with speed and accuracy. She must be computer literate with ability to use MS Office and internet app