Customer Assistance

Brighten Business Consulting Sdn Bhd is a digital marketing and manpower outsourcing service agency. Our head quarter from Hong Kong with branches & teammates in Malaysia, Taiwan, UK & Australia. Providing 10+ years of experience on marketing, business strategy & technology solutions, our aim is to perform high-quality professional service to support global clients develop the new markets in Malaysia & Asia Pacific.Our client - Thann was established in 2002 to manufacture and market natural skincare products under the THANN brand using Asian innovation, natural ingredients, and contemporary design. They are a range of natural hair and skincare products formulated from botanicals derived by combining the art of natural therapy with the modern dermatological science.**Job Scope**:- Respond to general inquiries from customers- Establish a good relationship with customers- Arrange phone reservation services for customers- Handle general document processing- Contact new and existing customers for promotion- Handle settlement and processing of daily sales receipts**Requirements**:- SPM or above- Good communication skills- At least 2 years customer service experience- Fluent in Cantonese, Mandarin and English- Basic computer operation knowledge (knowledge of POS operation is preferred)- Polite, enthusiastic, and proactive towards customer service- Immediate availability will be given priority consideration.- 5 working days per week, 8 hours daily, with rotational shift from 10am to 9pm Monday to Sunday (alternate working on both weekend)**Benefits**:- Hospital insurance- Medical claim allowance- Parking allowance- Friendly and good working environment- Free snack & beverages- Increment depends on work performance- Festival gifts, birthday benefits etc- Working place nearby MRT station**Office location: Sunway Velocity****Salary**: RM4,000.00 - RM4,500.00 per month**Benefits**:- Health insurance- Parental leaveSchedule:- Rotational shiftSupplemental pay types:- Attendance bonus- Performance bonus- Yearly bonus**Language**:- Cantonese (preferred)Application Deadline: 08/23/2023