Customer Service Assistant (Shop) I

Product consultant- Safeguard the shop reputation.- To answer phone call from ABO/customer.- Back up cashier when necessary.- Housekeeping.- Assist in functions organized by the Company.- Receiving, storing, retrieving and dispatching of goods.- Stock replenishment.- Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.- Maintain high level of inventory with accuracy.- Conduct monthly stock-take.- Maintain good documentation record and proper filing.- Provide good customer service and maintain good rapport with ABOs.- Provide timely and relevant feedback to the shop manager.- Provide the relevant data report to Shop Manager.- Establish effective Communication with other departments/branches.