Customer Service Associate - Bayan Lepas C16

Responsibilities- Proven experience in customer facing roles (phone, chat, in person).- Passionate about delivering exceptional customer experiences.- Excellent communication skills, adaptable to different audiences.- Flexible problem-solving approach, committed to exceeding expectations.- Thrives in a team environment, eager to learn and grow.- Curious and inquisitive, always seeking professional excellence.- Effective time management and multitasking abilities.- Ability to acquire knowledge in real time using official communications, press materials, dealer information materials, vehicle literature, call center knowledge.- Ability to quickly acquire the necessary technical knowledge regarding features and functions of the products.**Requirements**:- Fresh graduates are welcome with degrees or diploma holder.- Must have English Language Proficiency (reading, writing, speaking and aural comprehension)- Call centre experience is not a 'must' but would be a distinct advantage.- Strong problem-solving skills and demonstrated multitask capabilities and ambiguity.- Minimum typing speed of 40wpm with a 90% accuracy score.- Computer literate and fully conversant in Microsoft Windows and Microsoft Office- Willing to work rotational shift.- Willing to relocate to Penang.Pay: RM2,500.00 - RM3,300.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Monday to Friday- Rotational shiftApplication Question(s):- Can you work rotational shift ?**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Customer Care Specialist: 1 year (preferred)**Language**:- English (preferred)Ability to Commute:- Bayan Lepas (required)Ability to Relocate:- Bayan Lepas: Relocate before starting work (required)