Customer Service (Customs Clearance) - Klia

**They will play an important role in: -**- Prepare the Customs Duty and Tax documentation (K1) and make explanation to customers on the duty tax and other customs issues.- Respond to customers enquiries based on feedback from SF customs agent on a timely manner.- Responsible to ensure duty tax collection on shipment from customers prior customs clearance.- Responsible to provide administration support between customer and gateway team.- prepare, follow up, verify and submit Query Sheet document on shipment.- Prepare report on daily basis to record all activities.- Perform any tasks assigned from superior and management from time to time.**Key Requirements**:- Possess at least Diploma / Bachelor's Degree in any field.- MUST have working experience in Customer Service Field / Call Center environment.- Good command in English and Bahasa Malaysia in both verbal and written.- **Good command in Mandarin is a added advantage.**:- Proper phone etiquette with excellent interpersonal and good listening skills.- **Basic salary + Allowance (Variable) + Incentive (Variable)**:- Working days and hours:**Monday and Friday: 8:30am to 5:30 pm****Alternate Saturday: 8:30 am to 12:30pm****Salary**: RM3,000.00 - RM3,500.00 per month**Benefits**:- Opportunities for promotion- Professional developmentApplication Question(s):- Can you work 5.5 days ?- Can you work at KLIA?**Education**:- STM/STPM (required)**Experience**:- Customs Clearance: 1 year (required)**Language**:- Mandarin (preferred)