Customer Service Executive

Company DescriptionGlobal Forwarding delivers cargo across our global network via road, rail, sea, and air. From loose cartons for consolidation and palletised cargo to moving dangerous goods and bulk commodities, we have the experience, the infrastructure, and the global network to get freight moving - across towns, across countries and across continents.**Job Description**:- As the main contact point for Import and Export shipments engagements by contacting, handling and managing relationship with the customers & vendors- Preparing export / import documentations- Liaise with networks/ agents on shipment nomination or status- Prepare for payments to carriers & confirming of cost / billing from vendor as per quotation- Billings & Job management in CW1 / system ( such as accruals, completion of job)- To attend & provide solution & resolution for clients**Qualifications**:To be successful in this role, you will need:Required skill(s): customer service- Must have shipping / freight forwarding experience- Experience in cross border trucking is an added advantageAt least 3 year(s) of working experience in the related field is required for this position.Additional Information**Be Connected**With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. There are countless opportunities to learn and make a real impact in shaping our industry's future. Grow with diverse challenges amongst a friendly and inclusive global culture. Take pride in building relationships that matter, because being connected is at the centre of what makes Toll great - it's what makes our possibilities endless.- Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities._You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.