Customer Service Executive

Job ResponsibilityRespond promptly to customer inquiries via live chat.Handle and resolve customer complaints in a professional and empathetic manner.Maintain a high level of customer satisfaction through excellent service.Collaborate with other teams to ensure seamless customer experiences.Promote available products and services to clientsCooperate effectively with other departments as requiredContribute to team effort by achieving targeted resultsPerform other ad hoc tasks assigned by team leadersJob RequirementsMust able to speak English and Mandarin due to the client origin.Able to start work immediately will be preferred.Fresh graduates or 0 knowledge are also welcome to apply.Flexibility to work in shiftsJob BenifitsOn Job Training providedMeal AllowanceNight Shift Allowance12 days Annual Leave14 days Medical LeaveMedical Benefit (AIA insurance)Miscellaneous Paid Leave (Annual Leave, Medical Leave, etc)13th month salaryIncrement Adjustment (After Probation and Yearly subject to performance)EPF, SOCSO, EISPantry SuppliesCompany Gathering or Outdoor Activities