Customer Service Executive

**Job Responsibilities include but are not limited to the following**:- To be responsible for smooth operations for our Mobility business unit- To maintain complete and readily accessible files and records necessary for effective operations and future reference- To interpret policies and procedures for the colleagues. Work diligently to achieve goals, plan and budget established for his/her department in co-operation with the Management- To recommend improvements in operations in services, increasing revenue or reducing cost- To handle and behave in a way that is exemplary to the colleagues in keeping with the standards and reflects well on the Company- To conduct shift briefing to ensure that all colleagues are kept up to date of the latest information- To ensure that the Management is kept fully informed of any situation, problems or difficulties where their assistance might be needed- To ensure punctuality and proper manner of duties- To ensure that additional responsibilities that may be implemented from time to time are properly executed**Job Requirements**:- SPM or equivalent, fresh graduates are welcomed- Able to work under 24/7 rotational shift with additional shift allowance- Additional monthly allowance and performance bonus up to RM2,000- Able to communicate well in English- Excellent problem-solving skills- Previous work experience in the Customer Service field is an added advantage**Job Types**: Full-time, Permanent**Salary**: RM2,300.00 - RM3,500.00 per month**Benefits**:- Health insurance- Opportunities for promotion- Professional developmentSchedule:- Afternoon shift- Day shift- Evening shift- Night shift- Rotational shiftSupplemental pay types:- Overtime pay- Performance bonusAbility to commute/relocate:- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)**Education**:- STM/STPM (preferred)Shift availability:- Day Shift (preferred)- Night Shift (preferred)- Overnight Shift (preferred)Expected Start Date: 05/22/2023