Customer Service Executive - Mandarin Speaker

**Company Description**Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe!Tribe now seeks Customer Service Representatives to provide assistance for customers of our **largest mobile gaming client (Tencent).** In this role, you will bring your positive energy, enthusiasm and expertise to deliver exceptional service and solutions to customers, on site at our Tribe center. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you each and every day.**What we offer**:RM2,500 to RM3,000 basic salaryMedical benefitsPaid trainingAdvancement opportunities - 80% of our frontline leaders have been promoted from within**Qualifications**The ability to navigate in several computer platforms simultaneouslyFamiliarity with Microsoft Office toolsExperience in customer service and/or call centerHigh school diploma or equivalent**Salary**: RM2,500.00 - RM3,000.00 per month**Benefits**:- Work from homeSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Monday to Friday- Night shift- Rotational shift- Weekend jobsSupplemental pay types:- Attendance bonusApplication Question(s):- Do you have own laptop and internet at home?- Do you agree to accept salary of RM2,500 to RM3,000?- Can you start immediately?- Will you be able to work on night shift?**Experience**:- Mobile Gaming: 1 year (required)**Language**:- English (required)- Mandarin (required)Application Deadline: 04/15/2024Expected Start Date: 04/11/2024