Customer Service

A Customer Service Representative's duty is to support customers. This main responsibility covers lots of duties, such as:- Providing introductory information to new customers- Ensuring that customers are satisfied with products or services- Following up with clients or customers to check that they're still satisfied with any purchases- Letting customers or clients know about additional products or services- Determining the quickest, most effective ways to answer a client's or customer's questions- Escalating queries and concerns- Troubleshooting common issues with a product or service- Working with a team of CSRs and other departments to find appropriate solutions**Salary**: RM1,800.00 - RM2,000.00 per month**Benefits**:- Free parkingSchedule:- Monday to FridayAbility to commute/relocate:- Simpang Ampat: Reliably commute or planning to relocate before starting work (preferred)**Language**:- English, Malay, Chinese (required)