Customer Service (Mandarin Speaker)

**Requirements**:- Bachelor degree or above, excellent Mandarin proficiency, able to communicate and write fluently in Mandarin- More than half a year of work experience, interested in the financial industry- Ability to handle multiple tasks simultaneously and be organized- Good communication and understanding skills, ability to work under pressure, accept night shift**Responsibilities**:- Respond to financial customer questions through the online chat systemAbility to analyze different situations of customers and solve problems in a targeted manner- Maintain good relationship with old and potential customers- Efficient and active cooperation with different departments- Have team spirit and help the team achieve goals togethers**Benefits**:- Very attractive salary, pay insurance provident fund, weekends, annual leave, salary adjustment once a year, quarterly bonus, year-end bonus- Unscheduled enrichment of employee welfare activities- Flexible office form: (Work from home during the epidemic, night shift and night shift can work from home)- Working hours: 5 days off and 2 days off, morning shift: 9:00-17:30, night shift: 16:30-01:00, night shift: 01:00-9:00 (night shift will be arranged after being able to pick up customers independently )- EPF, SOCSOAdditional Benefits- 5 Working Days- Near to Public Transport- Overtime Pay- Training Provided- Bonus