Customer Service - Mandarin Speaker (Travel A/C)

Vacancy: Customer Service - Mandarin SpeakerLocation: Kuala Lumpur, Malaysia.**Salary**: RM4,100Process: Travel AccountHeadcounts: 18Joining Date: Immediately JoinerWork hour : Rotational shift.Education: Diploma and Bachelor 's degree.Role & Responsibilities:- Take call and provide accurate answer to customer queries.- Delivery excellent customer support & services and offering patient assistance at all times.- Respond to customer's inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).- Deliver customers support & services effectively through active communications.- Meet and exceed all key performance indicators set by the company and the client.**Job Types**: Full-time, PermanentPay: RM4,000.00 - RM4,100.00 per monthApplication Question(s):- What nationality are you?- How many years of Customer Service Experience in BPO Company?- Salary is fixed not negotiable, Salary is RM4100,are you okay with it?- The role is urgent, can you join immediately?- Rotational Shift, are you okay with it?**Education**:- Diploma/Advanced Diploma (preferred)