Customer Service - May Intake (Nearby Lrt Imbi)

**Requirements**:- Able to start on **6 May 2024**:- Min. SPM holder- Good command in English and Bahasa Malaysia (read, written, and spoken)- Pass pre-phone interview & assessmentsJob scope- Excellent telephone etiquette (professional, confident and patient)- Handle incoming customer enquiries over the telephone- Identify cause of problems and recommend solutionsWorking Days- 5 working days, 2 rest days (can be on weekend or weekdays)Working Shift:Morning- 8:00am - 5:00pm- 9:00am - 6:00pmEvening- 1:00pm - 10:00pm- 3:00pm - 12:00amRemuneration Package- Basic salary: RM2,150.00 (Fixed)- KPI allowance: Maximum RM1000.00 (performance based)- Shift allowance (depends on working shift)- OT allowance (If applicable)Location**:Level 10, U Mobile HQ Berjaya Times Square Jalan Imbi, Kuala Lumpur****Benefits**Other Benefits- Annual Increment (Based on performance)- Annual Bonus (Based on performance)- Referral program (Reward provided - T&C Applied)Trainingprovided**Salary**: RM2,150.00 - RM2,350.00 per monthSchedule:- Day shift- Evening shift- Rotational shiftSupplemental pay types:- Commission pay- Overtime pay**Education**:- STM/STPM (preferred)**Experience**:- Customer service: 1 year (preferred)**Language**:- Mandarin (preferred)- Bahasa (preferred)- English (required)