Customer Service - Melaka Town (May Intake)

Company Background:**Benefits**:- **Customer Service Allowance up to RM250**:- **Shift Allowance up to RM400**:- **KPI allowance up to RM300**:- **Language Allowance up to RM300**:- Nice environment with entertainment facilities for staff.- **Training will be provided.****Responsibilities**:- Handling incoming calls and enquires from customers with demonstration of excellent customer service skills to meet and exceed customers expectation.- Follow up and resolve customers complains and ensure it is close to satisfaction.- Always work closely with team members and leaders to achieve quality results and productivity.- To channel and escalate any unresolved issues / complains to other stakeholders or next level within the agreed procedure.**Requirements**:- **FRESH GRADUATES (Diploma) (Degree) are encouraged to apply.**:- SPM Level with minimum 1-2 years customer service/ sale experience- Must be able to communicate **FLUENT** **ENGLISH**.- Ability to speak in Mandarin language will be an added advantage.- **Willing to work on rotational shift basis (including weekends and Public Holiday). Shift Allowance will be provided**.- Willing to work in **Melaka Tengah/ Melaka Town**.**Job Types**: Contract, Fresh graduateContract length: 12 months**Salary**: RM2,200.00 - RM3,000.00 per month**Benefits**:- Dental insurance- Health insurance- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Performance bonus