Customer Service Representative

We are hiring a Customer Service Representative to bring our customer care to the next level of excellence and build a lasting relationship with our customers.As a customer service representative, your tasks might include the following:- Answer incoming calls and place the occasional outgoing calls to follow up on order-related issues.- Deliver a WOW experience to customers, help the customers with their shopping needs.- No up-sell, this is not a sales position.- Assist in administrative works.**If **you **are**/ **have**- Expressive, able to show feelings in words.- Kind-hearted, enjoy helping others and love seeing them happy.- Great sense of empathy, able to put yourself in someone else's shoes.- Good listening skills.- High EQ, can always stay calm in all challenging situations.- Proficient typing and computer navigation skills.- Multitasker with a high sense of urgency.We want you!**Requirements**:- Outstanding communication skills, both verbal and written.- Language: English and Malay are a must, additional language will be a bonus.- At least a Diploma or Degree in any field of study.- Fresh graduates are welcomed to apply.**Salary** **& **Benefit**- EPF & SOCSO.- Young startup working environment, flat organisational structure.- Potential of fast career growth as the company grows.- Flexible working attires.- Located nearby shopping malls and housing area.Be a pioneer member of our growing team and join us today!**Job Types**: Full-time, Permanent**Salary**: RM1,800.00 - RM2,400.00 per monthSchedule:- Fixed shiftSupplemental pay types:- Yearly bonus**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Customer service: 1 year (preferred)