Customer Service Representative

**Company Overview**The company is a one-stop solution total logistics service provider that provides clienteles with hassle-free experience when it comes to shipping or logistics matters.We expedite our provisions in freight services, custom clearance, transportation arrangement, warehouse arrangement, and other wide range of value added logistics services to our clienteles with ensuring level-best shipping or logistics experience.**Responsibilities**:- Represent company's clientele on shipping and logistics matters- Expedite import and export shipment matters.- Expedite break bulk, container shipping, and inland logistics matters.- Arrangement of shipping and inland logistics schedule matters.- Custom clearance and liaison with custom departments.- Ensure compliance of highest regard on documentation.- Ensure compliance of highest regard on legal and custom's ordinance.- Ensure compliance of highest regard on meeting clientele service request.- Meet deadlines, submissions, and schedule itinerary.- Diligently conduct task or duty assigned (cautious).- Diligently conduct documentation process (audit).- Independently source for solutions on behalf of clientele.- Independently liaise with clientele on providing logistics solutions.- Independently expedite task and commit as a team member.- Communicate with clientele, forwarding agents, and customs.- Establish strong relationship with clientele and stakeholders alike**Requirements**:- Minimum Diploma in Business or Logistics related field.- Minimum of language capacity and delivery in English (spoken and written).- Preferably with two (2) years working experience under Operations of Logistics field.- Fresh Grads with good command of English will also be considered- Willing to work at Kota Kemuning, Shah Alam- Working Hours: Monday to Friday, 9am to 6pm