Customer Service Representative (Mandarin Speaker)

**We are looking for Customer Service Representative (Mandarin Speaker) for one of our prestigious client in Malaysia.****Responsibilities**- End to end airline operation or Online Travel Assistance (OTA) or Social Media.- To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.- To be able to deal with customers and meet customer requirements.- Work Environment - 24*7.- Language: Should be fluent in spoken Mandarin & English** Fresh graduate are encouraged to apply****Working Hours**- 24 x 7 shift (Rotational)- 9 hour shift with 1.5 hours break.- 5 Days working in a week (2 Rotational Off Days)**Benefits**- KPI Incentive (monthly)- Transport Allowance is provided- 18 days of Annual Leaves- Medical Insurance; Outpatient (employee only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)- Rewards & Recognition (Awards & Gifts)**Location**- Kuala Lumpur**Salary**: Up to RM3,800.00 per monthSchedule:- Flexible hours**Language**:- Mandarin (required)