Customer Service Representative - Mandarin Speaking

**Customer Service Representative****Education level : SPM & above****Experience : at least 4 years' experience in Customer Service**Languages: Chinese and able to speak at least 2 ~ 3 Chinese dialects**JOB DESCRIPTION**- Experience : At least 4 years of customer service experience- Qualification : SPM and above- Check stocks & issuing D/O (Ensure VX process is done) & master the system to improve service level.- Key in all back orders and update to customers from time to time- Preparing customer order forms- Ordering stock (Ad-hoc) for customers from GAM stock or global stock- Handling enquiries & prepare quotations on timely manners- Follow up quotations and feedback to Sales team- Satisfy customers enquiry & handling any problems/ complains- Working as a team among other CS members and close communication within inter dept**Salary**: RM2,800.00 - RM4,500.00 per month**Education**:- STM/STPM (preferred)**Experience**:- Customer Service: 3 years (preferred)**Language**:- Mandarin (preferred)- Chinese (required)- Cantonese (preferred)