Customer Service Specialist

**Exam Accommodation Specialist**WFH (RM 1,200 BONUS AFTER 6 MONTHS!!!)- Achieve and maintain all key quality and productivity metrics in the performance scorecard- To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader- Continuously identify work process improvements and communicate to Team Leaders and (or) Management Team- Based upon volumetric demands there will be a requirement to support transactions during weekends- Provide coaching and assistance as required to managers in testing locations under you remit- Identify and report issues causing complaints to improve processes and procedures**Salary**: RM2,700.00 per monthSchedule:- Monday to Friday- Rotational shift**Language**:- English (preferred)