Customer Service Store Assitant

LOCATION: PERAI, PENANGINTAKE: IMMEDIATELYWorking Hours: Mon - Sat : 10:00am - 8:00pm (M) / 11:30am - 9:30pm (A)Sun : 9:30am - 7:30pmPublic Holiday - Closed- 5 days a week- 2 days off per week (rotational basis)- Entitled for OT - OT will be eligible if work beyond above mentioned working timeResponsibilities:- To assist in the daily operational activities of the retail outlet- To assume the role of store assistant and technician- To handle product return and replacement- Product consultant and explanation- Product demonstration -After sales service and advice- Sale & promote productsOther Responsibilities:- Excellent communication with customers and build good rapport- Ability to handle difficult situation encountered with products.- Good customer service attributes & serves the company efficiently.- Balancing between adhering to company guidelines and customer demands.Education & Experience: -Minimum SPM with at least 3 years relevant experience or Diploma in any field with at least 3 years relevant experience in shop/retail- Supervise a customer service team.Skills and Knowledge:- Product knowledge. -Have good command of BM & English; knowledge of Mandarin & other Local dialects will be an added advantage019 - 593 8535 (FATIN)**Job Type**: ContractContract length: 3 months**Salary**: RM1,800.00 - RM2,100.00 per month**Benefits**:- Health insuranceSchedule:- Monday to Friday**Education**:- STM/STPM (preferred)**Experience**:- Customer Care Specialist: 1 year (preferred)**Language**:- Mandarin (preferred)- Bahasa (preferred)