Customer Service - Thai Speaker

Vacancy: Customer Service - Thai SpeakerLocation: Cyberjaya, Malaysia.**Salary**: Basic RM 4000 + RM 200 Allowance + RM200 Housing AllowanceJoining Date: 15th April, 2024Project : AirlineShifts: 8am -8 PM (9 hours Days Shifts)Head Counts: 5Education: Diploma or Bachelor's Degree (Only Applicants that are willing to travel to Malaysia & Join 15th April should apply)**Responsibilities**:- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.- Maintain basic knowledge of client Services.- Prepare complete and accurate work including appropriately notating accounts as required.- Participate in activities designed to improve customer satisfaction and business performance.- Bachelor's Degree or Diploma with 1 year of customer service- Courteous with strong customer service orientation- Computer navigation skills and PC KnowledgeNOTE: The paperwork and relocation expenses will be handled by the company**Job Types**: Full-time, Permanent**Salary**: RM4,000.00 per monthApplication Question(s):- What nationality are you?- Current location (Country)?- Are you willing to relocate to Malaysia?- Salary is fixed not negotiable, Salary RM4000 + RM 200 complexity allowance + RM200 housing allowance, are you okay with it?- The role is urgent, the joining date is 15th April 2024, can you join?