Customer Service-Travel Company-Open For Fresh

_**Address : Office Suite 01-13, 13th Floor, Menara Symphony, No.5, Jalan Prof. Khoo Kay Kim Seksyen 13, 46200 Petaling Jaya, Malaysia**_Skills and Qualifications Skills- Ability to multi-task and prioritize your workload- Analytical and questioning mindset is an advantage- Pragmatic approach to problem solving- Work well under pressure with good time management skill- Discernment and the ability to assess a situation objectively- Attention to detail with excellent numeracy and literacy**Qualifications**:- Relevant insurance and contact center (BPO) experience is preferred- Experience in customer service, assistance, insurance, or medical industry preferred- Excellent written and spoken English, Bahasa Malaysia and Bahasa Indonesia- Applicant must be a Malaysian citizen or residence status**Responsibilities**:- **Proper use of the case management system to record down case activities and plan new tasks -**:- **Provide quality assistance solution to our customers -**:- **Able to work on a rotating shift basis, and to ensure prompt case handling with proper handover to the next person in the upcoming shift****Job Types**: Full-time, Fresh graduate**Salary**: RM2,900.00 - RM3,000.00 per month**Benefits**:- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftApplication Question(s):- Are you comfortable to work rotational shift (Yes/No)**Education**:- Bachelor's (required)