Customer Service - Voice (Mandarin Speaker+ English)

Vacancy: Customer Service - Voice (Mandarin Speaker+ English)Location:, Bangsar South, Kuala Lumpur, Malaysia, Malaysia.**Salary**: The max total salary package is RM4,775 +RM 2000Joining Bonus to be given in 1st months salaryStart Date: 19th Feb, 2024Headcount: 8Work Time / Mode: (1.) Time: 9:00 pm to 1:00pm (8 hours working + 1 hour break).- Earliest shift: 9pm-6am & **Last shift: 3am-12pm**After Daylight Saving ends:- Earliest shift: 10pm-7am & **Last shift: 4am-1pm**(2.) Days: Monday- Sunday, Rotational Basis, including weekend & public holiday; 5 working days and 2 days off.**Job Description**:Bilingual support in English and Mandarin, - be able to speak, write and read.- Excellent verbal and communication skills (B2 English proficiency).- 1 year of experience in customer service (Business-To-Business strongly preferrable)- Technical savvy (understands or have used macOS vs. Android, Windows, etc.).- Basic Microsoft Office (Outlook, Word, Excel) experience required.- Call center experience preferable.- Negotiation skills, able to engage and reach agreements with the clients.- Restaurant industry familiarity preferable.Requirement:- Possess minimum Diploma/ Advanced Diploma, Bachelor's Degree or any equivalent certificate in any field; and possibly considerably with at least Sijil Pelajaran Malaysia (SPM) holder with relevant work experience in a Contact Centre environment or CS experience.Training will be conducted in English virtually, but New Hires have to be present on site, during the last week of nesting they will start handling both English and Mandarin calls.Recruitment Process:**Job Types**: Full-time, Permanent**Salary**: RM4,000.00 - RM4,775.00 per monthApplication Question(s):- The salary is fixed, not negotiable, salary is: The max total salary package is RM4,775 +RM 2000 Joining Bonus to be given in 1st months salary, are you okay with it?- The joining date is 19th February, Can you join?- Can you speak, write and read Mandarin?- The Job location is Bangsar South, Kuala Lumpur, are you okay with it?