Customer Support Admin

Job Scope- Managing and efficiently responding to customer inquiries and requests.- Updating customer data.- Handing over orders and customer complaints to the Operations Department.- Liaising with courier/postal services regarding delivery issues and backlogs.- Checking and counting inventory.- Assisting customers in the self-pickup process.- Performing any tasks assigned by superiors.Requirement- Excellent communication skills- Problem-solving abilities- Time management skills- Product knowledge- Adaptability- Teamwork- Computer and smart phone proficiency**Job Types**: Full-time, Contract**Salary**: RM1,600.00 - RM2,000.00 per month**Benefits**:- Maternity leaveSchedule:- Monday to Friday- Weekend jobsSupplemental pay types:- Overtime pay- Performance bonusApplication Question(s):- Are you willing to work long hours ?- Are you willing to commit to 6 days work week?**Experience**:- Customer support: 1 year (preferred)**Language**:- English (required)- Malay (preferred)Ability to Commute:- Seremban (required)Ability to Relocate:- Seremban: Relocate before starting work (required)