Customer Support Administrator

**Responsibilities**:- Process sales order upon receiving purchase order from customers using company system with accuracy and timeliness.- Communicate with customers with the latest information related to pricing, products and delivery progress.- Coordinate with warehouse and logistics department to monitor timely arrangement of product delivery.- Establish good relationship with customers and resolve customer's complaints related to sales or services.- Serve key customers and further develop existing sales revenue with the objective of achieving personal sales target.- Serve walk in customers and process cash sales orders.- Assist on account receivable (AR) issue and monitor customers' outstanding payments.- Work closely with warehouse and purchasing department to assist on monitoring stock balance to ensure smooth business operation.- Constantly identify and propose improvement areas needed, and prepare weekly sales reports to superiors.- Maintain an organized and systematic filling system.- Provide administrative support to outdoor sales team by providing any related information in order to obtain new business.- Assist on preparing marketing and promotional activities to enhance customer awareness and market shares.- Perform any other tasks as assigned by management.- Follow and obey to company's policies and regulations.