Data Analyst - My

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. Browse our Operations team openings to see how you can make an impact with us.- Work extensively with numbers and data, collecting data and ensuring the data cleanliness and accuracy as well as interpreting the data- Manage large amounts of data, analyzing them and developing data-driven insights to the business to make strategic planning to drive improvement actions and sound business decisions- Oversee the entire performance of Operations department by developing dashboards, monitoring trends and identifying risks, provide periodic and ad hoc reporting to facilitate the Operations in keeping track of performance and drive improvement- Maintain periodical report to keep track of key metrics within the department- Developing and supplying the Operations Management with adhoc reporting requirement**Requirements**:- More than 3-5 years of experience in business intelligence or data analytics- Proficiency in SQL, Advanced Excel/Google Sheet, and Pythons- Strong analytical and problem-solving skills: the ability to draw insights from data, research and design practical and scalable solutions- High energy, self-motivation and ability to thrive in a fast-paced working environment with a customer-focused attitude- Ability to work independently with mínimal supervision- Logical thinking with excellent verbal and non-verbal communication skills- Experience in data visualization using Excel/Google Sheet/Power BI/Tableau- Good to have statistic/machine learning knowledge