**Job Overview**Responsible for all duties of IT operator. Operator need to perform other operation job as well (Eg, helpdesk, Repair/setup, project and other role within same department) in the event of resources required.**Responsibilities**- IT operator visits the customer place and responds to customer requests for all kind of IT infrastructure.- Provide installation work for IT device and software and provide guidance on how to use the product and software during onsite or regular maintenance or project- Responsible to an understanding of the product, it is necessary to explain clearly about product characteristics and usage.- When visiting a customer place for repair or problem-solving requesting by customer, customer are required prompt response and IT operator need to determine root cause and deal with properly.- Responsible to create and update IT infrastructure documentation- To monitor CCTV- To check and detect if any water leakage at Data Centre- To monitor Data Centre temperature and humidity- To provide Mechanical and electrical support related to Data Centre- To manage visitor or vendor access control to Data Centre- To provide advice on structured cabling- To maintain and ensure hardware asset and inventory list are updated- Batch job monitoring and processing- Incident escalation to appropriate parties- To monitor all activities in data centre and ensuring visitors or vendors adhere to ISO27001/ISMS guidelines.**Requirements**:- Possess Bachelor's Degree or above in Electronics Engineering, Computer or Network related Major.- Basic knowledge on data communication such as TCP/IP protocol, IP packets and router protocol.- Good communication and customer service skills and the ability and desire to work in a collaborative team environment.- Excellent interpersonal and communication skills, able to work in a team**Job Type**: ContractContract length: 12 months**Salary**: RM2,499.00 - RM2,500.00 per month**Benefits**:- Health insurance- Meal allowance- Opportunities for promotion- Professional developmentSchedule:- Holidays- On call- Rotational shift- Weekend jobsSupplemental pay types:- Overtime payApplication Question(s):- Are you able to work on shift?Ability to Commute:- Putrajaya (required)
