#### Position Description: The team will interact with Sales teams (60%), internal customers (e.g.
pricing, order management – 30%) and external customers / Lenovo Business
Partners (10%)
This position is dedicated to meeting the expectations of internal and
external customers. Responsibilities include:
• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• Scope of work Preparation
• Audit ready documentation creation and storage maintenance
The Sales Support Representative will have excellent contract language /
creation background, teaming skills, quality improvement, and organization
skills. Also, this candidate is able to manage priorities and demonstrates a
strong aptitude for critical thinking and problem resolution. Other
requirements included:
• Bachelor's degree in Business Administration
• Strong written and verbal English communication skills
#### Position Requirements:
the ISSR will support a specific ANZ region, we are looking for candidates
with Strong written and verbal English communication skills and able to
support ANZ working hours.
Interactions:
The team will interact with Sales teams (60%), internal customers (e.g.
pricing, order management – 30%) and external customers / Lenovo Business
Partners (10%)
This position is dedicated to meeting the expectations of internal and
external customers. Responsibilities include:
• Contract Creation
• Validation of terms and conditions
• Contract Maintenance
• Contract Renewals
• Contract Registration
• Proposal and Price Quotes Creation
• Solution Design / Configuration
• Scope of work Preparation
• Audit ready documentation creation and storage maintenance
The Sales Support Representative will have excellent contract language /
creation background, teaming skills, quality improvement, and organization
skills. Also, this candidate is able to manage priorities and demonstrates a
strong aptitude for critical thinking and problem resolution. Other
requirements included:
• Bachelor's degree in Business Administration
• Strong written and verbal English communication skills
• At least 2-3 years experience in Customer Service service, back office or
sales support is an advantage
• Strong PC Background (Word, Excel, etc)
• Customer Satisfaction and Customer Escalation Management
• Strong ability to gather, analyze, monitor and document data
• Exceptional interpersonal and relationship management skills
• Facilitation and collaboration skills
• Must be a team player who is highly motivated & detail oriented
• Flexibility to work in an fast-paced environment and manage multiple
concurrent tasks / projects / priorities
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
