Qualifications English proficiency Diploma in Nutrition Science and Dietetics or equivalent. Experience in providing consultation to customer (customer service, sales and after sales service) Requirements Able to work in a team 3 years of customer relations management experience 1 year of sales experience (B2B & B2C) Excellent communication skills Experience in online retails Responsibility Provide nutritional advices and promoting awareness on healthy diet and lifestyle to the public via producing newsletters and/or health- Involve in new product development, product research, their benefits and usage Develop educational & product related contents & videos as well as training, point of sales materials Conduct Facebook lives, e-seminar to end users To assist in brainstorming for Health & Wellness Category Planning and Sales Target. Identifying emerging markets and market shifts while being fully aware of current trends, new products, and competition status. Improve product marketability and profitability of company products. Taking care of clients enquiries about health information of products as well as answering online queries about nutrition's in a good and timely manner Keep records of customer interactions, process customer accounts and file documents Prepare report (Monthly Online Sales Report, Customer Inquiries, Retail Report) Having experience in using Active Campaign system Data oriented, Microsoft Excel proficiency Any other task as and when assigned by the superior or any other ad-hoc assignment when required Job Types: Full-time, Permanent Salary: RM2,500.00 - RM3,000.00 per monthFor the first 3 years of the history of our company, we operated as retailers while also packing for our 'œEl Nahl Honey'- brand for local distribution, powered by Ambuzz Trading Services, Singapore. With company growth came increased opportunities to provide the highest-quality honey to more consumers. Today Ambuzz Trading imports raw honey from Middle-East and supply to Asian countries including Malaysia. Before we ever bring product into our facility we grade it for color, flavor and moisture to ensure that it meets our high standards. To ensure that every blend of our pure honey meets consumer needs, we thoroughly test it. El Nahl Honey is proud of our tradition of providing honey that meets the high standards our customers have come to rely on. We take pride in bringing you one of the best honey varieties in the world from the Middle-East. We also welcome any resellers who are interested in our products to be part of our venture in selling pure honey products to consumers. Our company is moving towards the automation, whereby we construct and aim every workflow to work automatically or partially automatic in the future. We work by flow that is documented and standardised.Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
