Digital Data Reviewer - Mandarin Speaker

Working toward creating a positive environment and improve user experience online.- Managing and safeguarding content effectively on digital platforms.- Respond to user inquiries with high quality, speed, empathy, and accuracy.- Understand and remain up-to-date with client policies and guidelines- Resolve inquires according to defined policies and procedures.- Fulfill base productivity and quality requirements.- Fresh Graduate to 6 months of experience in calls center are encouraged to apply.- **_ Ability to work on holidays and weekends, including rotational shifts_**_ _**as directed by their team.- Able to speak and read **Mandarin and English**.- Passion for ensuring a world class user support experience.- Quick learner and adaptable to learn new processes, concepts and skills.- Willing to work at **Sunway.****Training**Individuals are provided paid training (typically 3-6 weeks upon joining), depending on the group supported. Thereafter, you will transition to your respective schedule.