Company Description Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 17,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Job Description
Objective
As a subject matter expert in Trade Compliance, the DTCM will, at a District level, assist in ensuring that the Company meets its obligation to comply with all Company policies and all applicable laws and regulations. Trade Compliance is our strategic approach to prevent enterprise risk and protect our Company by ensuring that all of us perform our duties with integrity and in accordance with all applicable policies and laws.
General Description:
- Serve as the primary District-level resource for Trade Compliance.
- Proactively communicate and closely coordinate with RTCM, DTCM, and the Director of Trade Compliance (DTC).
- Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.
- Maintain knowledge about key Expeditors’ systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS.
- Communicate regularly with DM and RTCM to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals.
- Train, monitor, assess, and guide employees on Trade Compliance in branch and/or District.
Primary Duties and Functional Responsibilities
A. Create a Tone of Compliance Messaging in Branches
- Communicate and promote a positive environment in each branch that is easy to understand and solutions-oriented.
- Be an outward example of Trade Compliance as a valuable, integral part of quality customer service.
- Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance.
- Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.
- Lead by example, be consistent, and communicate with RTCM and DTC, as required.
B. Assess and Train
- Serve as an instructor for at least 50% of annual training credits.
- Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.
- In coordination with the RTCM and DTC, the DTCM will:
- visit branches within his/her District regularly to branch personnel to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined;
- train branch personnel on Company escalation procedures;
- periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas; and
- timely inform RTCM of any deficiencies identified in training and assessment.
C. Monitor and Report on Branch Workflow
- Assess preventive and noncompliance detection measures in his/her branch and report to RTCM regularly.
- Monitor, audit (or participate in auditing), and implement corrective actions as instructed.
- Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedure.
- In coordination with the RTCM and DTC, the DTCM will:
- implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives; and,
- assess preventive and noncompliance detection measures in his/her branch.
- Understand performance of all departments in his/her District related to Trade Compliance activities.
D. Escalate and Remediate
- Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, etc.).
- Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions.
- Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade laws, rules, regulations, and/or directives that is identified through any method, including monitoring, as instructed by RTCM.
E.Stay Current on Subject Matter
- Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM.
- In coordination with RTCM, the DTCM will:
- prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade Compliance;
- actively participate in the continued training of staff in the area of Trade Compliance;
- support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within District; and
- review with Department Managers, District Trade Compliance Agents, and all key District personnel, audit results and other findings from centralized exp.o and other reports; forward findings to RTCM and DTC for trend analysis and improvement opportunities, as required.
- Be a resource for all employees in District to support branch Trade Compliance.
F. Create Customer Value
- Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.
- Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.
G. Service Provider Reviews
- In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.
Qualifications
- A passion for Trade Compliance.
- Proficiency in English and one of the local languages spoken in the District.
- A minimum of three (3) years at the Company.
- Demonstrated understanding of applicable Trade Compliance laws and regulations.
- Training for Sanctioned and Embargoed Countries, Denied Party Screening, and Export Controls Awareness, under U.S. law and the laws of other jurisdictions that have implemented U.N. Sanctions.
- Strong familiarity with, and continued pursuit of proficiency in Expeditors’ core systems, including GCI, CFIT, EDMS, ETMS, and, where applicable, third-party systems used to conduct Expeditors’ transactions.
- Completion of Conflict of Interest Questionnaire and clearance of Company Executive Conflict of Interest check.
- No objection to background check, as permitted by applicable law.
- No impediment to travel to the branches in the District.
- Passing score on the IATA/FIATA examination.
- DG certification(s).
- Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.
- Product- or Service-specific export, import and/or operational training/certification.
- Customs Broker license (U.S.) or similar non-U.S. country license, where available.
Additional Information
Expeditors offers excellent benefits
- Group Life & Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
