English Speaking Customer Service Specialist

**Job Function**:Custmer support/service- **Industry**:Call Center- **Job Description**:Company details:This company is one of the world's fastest growing online travel booking platforms.**Location**:Kuala LumpurJob Scope:Professionally handle high volume of inquiries from clients and customers.You will be accountable for meeting individual (KPIs) and team goals.Understand and deliver business strategies and improve customer services through the execution of self-service.Continuously identify work process improvements.Communicate to Team Leaders and (or) Manager.Perform office-based administrative duties whenever required.Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.Take ownership of issues and concerns of customers and airline partners, including operational issues, pricing / ticketing/exchange queries etc.- **Requirement**:**Requirements**:- Experience :Customer Service Experience using Global Distribution Systems, GDS (Amadeus, Sabre, Travelport, Apollo, Galileo or Worldspan)For more information,- **Other Language**:English- **Benefit**:Total Remuneration:Salary up to RM 5100Attendance AllowanceParking SubsidyMedical CardAnnual LeavesEmployee discountDetails to be discussed during the interview