Job ID: ETMY004
Job Position: Supply Chain Logistic ad Fulfillment Specialist
Industry: Ecommerce
Salary Package: RM4000 RM5000
Working Location: Kuala Lumpur Malaysia
Working Days: 5
Working Hour: 9am6pm
Benefits: AL 10 days MC 14 days GE medical insurance Team Building Birthday benefit Monthly OKR incentive
Job Scope:
Logistics & Fulfillment Operations
Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily ecommerce fulfillment operations handling
Oversee 3PL WHs on daily operational performances ensure the activities being completed ontime on target
Work cross functional teams aligning the business needs for operational planning with cost effectiveness
Monitor platform wise order creation administration and shipping status
ensuring all orders are fulfilled according to the time frame
In charge fulfillment related troubleshooting to ensure the operations running smoothly
Manage logistics operations for cross border transportation local delivery and customs clearances
Manage overall inventory related activities (stocktake stock adjustments
disposal etc.) for inventory accuracy
Assist customer service team on post sales operations (return refund 3PL last mile claim etc.) to shorten the leadtime on case closures
Keep track of KPI performance and identify KPI deviations for corrective actions
Responsible for overall performance evaluations for platform enabler partner programs
Operational Excellence & Project Management
Lead weekly operational reporting for local & regional business reviews
Assist monthly business review with all 3PL service providers
Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality
Ensure all associated cost items are managed within approved budget
Manage monthly billing reporting to ensure the invoices being processed ontime with 100% accuracy
Manage team for project executions and implementations (e.g. new business launch stock migration process rollout etc.)
Assist on identifying potential 3PL partners (warehousing last mile service providers.) for Supply Chain Optimization team for RFP process from vendor selection rates negotiation final evaluation up to implementations.
Perform other jobrelated functions when required.
Requirements:
Graduate from Malaysia Top 10 University or QS Top 200
Cannot graduate more than 4 years
Strong in analytical and problemsolving
Knowledge of OMS and WMS
Results driven and selfmotivated with the tenacity to perform in a fastpaced environment.
High moral standards and personal qualities of integrity credibility commitment to the business
Excellent communication skills both in English and Mandarin
Based in residential country able to travel around the regions (SEA & CN) Remote Work : No
