Executive Call Centre/ Contact Centre

Job Highlights:- Close to LRT/MRT station- Start ASAPJob Responsibilities:- To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.- To provide first call resolution in an effective and timely manner.- To handle customer inquiries in an efficient, courteous and professional manner.- Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.Job Requirement:- Bachelor's Degree/Diploma in any related discipline.- Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply.- Computer literate and proficient in Microsoft Office.- Fluent in conversing in both English and Bahasa Melayu.- Able to start immediately is an added advantage.- A strong team player with good etiquette.