Executive, Transaction Banking Fulfilment (1-Year Contract)

If you are looking to excel and make a difference, take a closer look at us…We are looking for Executive, Transaction Banking Fulfilment which mainly to process the Corporate Internet Banking application and provide the customer support activities with the objective of ensuring an excellent customer satisfaction level in the Internet Banking service aspect. The successful candidate will be reporting to Unit Head (Manager).Key Responsibilities:Coordinate onboarding life-cycle of regional and local cash management solutions of all sizes and complexities to minimize deal slippage and associated revenue conversion lead time. Work closely with Sales, Product Management, Client Services and Operation partners to ensure client satisfaction and accurately report deal status, escalating effectively for "on hold" and slow-moving deals.Support transformation initiatives and ensuring provision of a high-quality service delivery through effective execution of daily support operations, people and resources.Process and maintain the registration of customer CIB modules within the agreed SLA and administer the CIB internal records to generate daily, weekly & monthly reports accurately for departmental reference.Appropriately assess risk when business decisions are made with adherence to HLBB's policies, applicable laws, and services standard to control the issues with transparency. Job Requirements:Malaysian Citizen.A recognized Bachelor's Degree/Professional Degree/ Diploma in any relevant discipline .Exposure in Internet Banking and IT related field are preferable.Fluent in written and spoken English with proficiency in Microsoft Word & Excel.Demonstrated ability to work in a matrix environment with diverse cultures and creative problem solver.