Job DescriptionWorking closely with the Director of Operations & Senior Facilities Manager to ensure all facilities services meet the business needs. Health and safety across all aspects of the property ensuring all new staff receive inductions and undertake necessary training as part of the Company's onboarding process. Ensuring compliance with all guidance and legalization.Managing the front of house and building support teams daily to ensure office sites are safe & secure. Planned and reactive maintenance of mechanical, electrical, and plumbing equipment.Cleaning including scheduled and reactive work. Office security provision and planning directly or through service charge element. Catering and hospitality procurement and contract management Front of House, reception, and post room operation. Use of computer-aided facilities management systems for health and safety, sustainability, desk booking, meeting room booking, air-cond. Etc. Vendor performance management including contract management. Project management support and facilitation. Moves and Churn planning and coordination. Fiscal management. List of duties is not exhaustive and will at times require remote support for other Global Support offices. QualificationsExperience managing multiple sites and mixed-use property portfolios. Degree or associated accreditation. Continuous professional development participation and membership are required. Health and safety qualification – preferred Occupational Safety & Health Act (OSHA). Working knowledge and understanding of applicable legislation of Person with Disabilities Act (OKU), Environmental Quality Act and BCPMM or equivalent, demonstrating comprehensive expertise in managing all facets of facility operations, maintenance, and strategic planning.Previous experience leading and managing FM teams including by remote means. Previous experience setting and managing budgets. Previous experience procuring and managing 3rd party suppliers. Good communication skills, both verbal and written with the ability to converse effectively with senior stakeholders. Strong IT skills and fully proficient in Microsoft applications. Additional InformationYou can make a real impact at Informa Tech, because what we do matters – and we do it at scale. Informa Tech is a division of Informa, where no two days are the same and you'll find the freedom, opportunity and support of a fantastic community. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it – see what our colleagues have to say at Our benefits include: Competitive Leave Policy (Annual Leave, Birthday Leave, Voluntary Leave and many more!) We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.See how Informa handles your personal data when you apply for a job
