**JOB DESCRIPTION**- Simply helping customers find what they're looking for and actively encouraging customers with their orders, requirements and after-sales service issues.- Ensure a high level of customer satisfaction thru excellent sales service.- In-depth knowledge of the product and service provided.- Update customer record in company database.- Manage point-of-sales process.- Actively updating customer data with promotions and product new arrivals.- To participate in sales campaigns, promotions and product launching.- To respond in a professional and timely manner to any customer query/complaint on e-commerce marketplaces, web store, and brand social media accounts.- Negotiate/close deals and handle complaints or objections.- Collaborate with team members to achieve better results.- Gather feedback from customers or prospects and share with internal teams.- Ensure the availability of stock for sales and demonstrations.- Commit to deliver daily, weekly and monthly sales target given.- Any other tasks as may be directed by the immediate manager from time to time.**REQUIREMENTS**- Additional experience in Fashion Retail.- Sales and customer service focus.- Understanding of sales principles and customer service practices.- Confident and engaging personality.- Willing to work under pressure and willing to work for extra hour.- Has interest in fashion.- Experience in Sales.- Competency in English.- Knowledge of MS Office software and CRM software.- Ability to negotiate and understanding of marketing skills.- Self-motivated and goal-oriented, desire to deliver results.- Fast learner and quick thinker.- Passionate about sales.- Ability to adapt and grow in a competitive environment.**Job Types**: Full-time, PermanentPay: RM1,700.00 - RM2,500.00 per monthSchedule:- Monday to Friday**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Fashion Designer: 1 year (preferred)