Front Desk / Receptionist (Kuala Lumpur)

**Key Responsibilities**:- Greeting patients and visitors, and ensuring they are registered and checked in.- Answering and directing phone calls, scheduling appointments, and managing the appointment system.- Scheduling, re-scheduling, or canceling appointments as needed.- Scheduling follow-up appointments and providing message reminders.- Assisting patients in filling out information forms.- Handling patient records, including data entry and maintaining patient confidentiality.- Handle and file patient photos of treatment.- Follow up the lab on the cases that the clinic submits.- Verifying methods of payment, collecting payments, and preparing bills.- Maintain a clean and organized reception area.- Providing exceptional customer service to all patients and visitors- Approach potential customer to make an appropriate treatment.- Other tasks as assigned by the office manager or dentist (doctor).**Requirement**:- Must possess at least an SPM/Diploma/Advanced/Higher/Graduate Diploma, or any field related.- Fresh graduates/entry-level applicants (with or without in nursing).- Good time management and organizing skills.- Good interpersonal skills and communication skills.- Willing to learn.- Proficient in using computer software.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Experienced in dental field would be advantages.**Salary**: RM1,500.00 - RM2,000.00 per month**Benefits**:- Dental insurance- Health insurance- Maternity leave- Meal allowance- Opportunities for promotion- Professional developmentSchedule:- Day shift- Evening shift- Rotational shiftSupplemental pay types:- Attendance bonus- Commission pay- Overtime pay- Performance bonus- Retention bonus- Yearly bonusApplication Question(s):- This job is currently in Setapak, Kuala Lumpur. Will you be able to reliably commute or relocate to Setapak, Kuala Lumpur for this job if hostel is provided?**Education**:- STM/STPM (required)**Experience**:- Customer Care Specialist: 1 year (required)**Language**:- English (required)- Bahasa (required)Shift availability:- Day Shift (required)- Night Shift (required)Willingness to travel:- 50% (required)