Front Office Assistant

**Job description****RESPONSIBILITIES**- Handling arrivals, check-ins, departures for check-outs of all the hotel guests with friendly and professional manner.- Responding promptly to all guests' complaints and enquiries.- Answering telephone calls, as well as screening and forwarding calls.- Ensure reception area is tidy and presentable,- Manage online and phone reservations- Maintain updated records of bookings and payments- Perform all other ad hoc tasks assigned by superior.**REQUIREMENTS**- Malaysian Citizen- Age between 19 to 36 years old.- SPM or Diploma in related field- Experience with hotel reservations software IDB, etc- Must be able to speak and write in Bahasa and English- At least 2 years experience as a Hotel Front Desk Agent, Receptionist or similar role.- Willing to work at The Grand Campbell Hotel, Jalan Dang Wangi Kuala Lumpur.- Able to work under stress, tight dateline, able to work in team with minimum supervision.- Must be willing to work on shift basis (morning, afternoon and night) and also extra time during high occupancy, weekend and Public Holidays.Pay: From RM1,800.00 per month**Benefits**:- Maternity leave- Opportunities for promotion- Professional developmentSchedule:- Rotational shiftSupplemental pay types:- Overtime pay- Tips