Fulfilment Specialist

Job Scope- Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders.- Collaborate with sales, customer service, and warehouse teams to address order-related issues and ensure a smooth order fulfillment process.- Maintain accurate records of orders, shipments, and inventory levels.- Monitor stock levels and proactively communicate with the inventory management team to ensure product availability.- Coordinate with shipping carriers and logistics partners to ensure on-time delivery and resolve any shipping issues.- Communicate with customers to provide order status updates, address inquiries, and manage customer expectations.- Generate reports on order fulfilment progress, including key performance indicators and areas for improvement.- Stay current with the latest order fulfilment processes, technologies, and industry trends.- Identify opportunities for process improvement and collaborate with cross-functional teams to implement enhancements.- Ensure compliance with company policies and procedures for order fulfilment and customer service.- Fulfil other tasks assigned by the superiorRequirement- Able to read- Understand basic English- Willing to work over-time, especially during peak season- Willing to work 6 days a week**Job Types**: Full-time, ContractContract length: 12 months**Salary**: RM1,500.00 - RM1,600.00 per month**Benefits**:- Maternity leaveSchedule:- Monday to Friday- Weekend jobsSupplemental pay types:- Attendance bonus- Overtime pay- Performance bonusApplication Question(s):- Are you willing to work long hours ?- Are you willing to commit to 6 days work week?**Language**:- Malay (preferred)- English (preferred)Ability to Commute:- Seremban (required)Ability to Relocate:- Seremban: Relocate before starting work (required)Expected Start Date: 02/19/2024