About the RoleDelivering our customers with a, effortless and frictionless experience across their interactions with Swift, while increasing their autonomy, is what our Tribe is all about! ! As the Customer Interaction (CI) Tribe we are on a mission to improve these end to end interactions and to enable our customers to have a meaningful experience interacting with Swift. Our ambition is to ensure our external and internal customers can be autonomous and can easily find, learn about, order, activate, adopt and operate our products and services. We started this journey 2 years ago and are now looking to enforce our Tribe.You will be joining a diverse Tribe of 120 enthusiastic people , spread over 3 locations (Belgium, Malaysia and the Netherlands). We value our collaborative, learning and open feedback culture.Even if you are not sure if you are an exact fit, we want to talk to you.Our missionThe CI- Engaging Cluster is a cluster of squads putting in place a large range of customer experience touch point including Event management, Community engagement, Nurturing channel, Sales and quotation management and Information channels, taking care for the when it.What to expectAs a Software Engineeryou will be working closely with internal customers, technical analysts and other engineers to develop your product/service. You will ensure the gathering of technical market insights and customer needs, combine that with your expertise and you will stay focus on continuous improvement to deliver key product improvements to achieve customer satisfaction having the end-to-end ownership of your daily activities. You will be involved in all stages of software development, being front-end development, back-end development, database integrations, network and hosting management, user interface, user experience, and back-end server management.Role spans over Software Engineer, Senior Software Engineer or Lead Software EngineerKey responsibilitiesAs aSoftwareEngineeryou will:Design, develop, test, install and support programs/systems,Support projects proposals based on cost/benefit justification interfacing with stakeholders across functional and geographical lines,Meet with customers to understand needs and requirements, and make recommendations on best practice systems solutions for small to medium size/complexity/risk projects,Analyse detail systems factors: input/output requirements, information flow, hardware and software requirements, alternative approaches, etc.,Validate alternative problem management proposals and make decisions on solutions,Provide technical assistance to other Swift colleagues and assist in resolving problems reported by less senior team members.What will make you successful?As aSoftware Engineera) Experience & EducationUniversity degree in Computer Science or relateddisciplines/equivalentwork experienceFresh graduate with strong interest in software development or at least 2 years of professional software development and maintenance experience for more senior position.b) Technical Skills Solid programming/coding experience in Java EE 11 or newer, Spring Framework, Spring Boot, Angular 2+, TypeScript & JavaScriptSolid understanding of Web technologies including HTML, CSS, AJAX, Web Services, SOAP, REST, Apache Tomcat and Apache HTTP Server.Practical experience of Linux OS (RedHat Enterprise Linux)Knowledge in DevOps and experience in branching strategies, continuous integration, testing, deployment, and monitoring. In an Agile environment that require a high degree of scalability and reliabilityKnowledge in configuration management and software deployment orchestration using AnsibleEager to learn and to stay up to date with the latest technologiesc) Soft Skills Adaptability and responsiveness to changeStrong communication skills (both written and oral)Team player, willing to work in multicultural environmentAbility to influence, work effectively across all levels and transversally; challenger, curious and a positive mindsetCapacity to innovate, think out of the box and connect the dots: challenge the status quo, and think out of the box for alternative/most efficient solutionsCustomer oriented: making customers and their needs a primary focusAgile experience is an assetFor more info on the role, you may reach to the Recruiter for this role, Sobasri Sinaiah Apac Senior Talent Acquisition SpecialistHiring Manager for this role, Noorazman Kamaruddin Software Engineering Chapter Lead at SWIFTWhat we offerWe put you in control of careerWe give you a competitive packageWe help you perform at your bestWe help you make a differenceWe give you the freedom to be yourselfWe give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
