Gaming Customer Service Specialist

Job ResponsibilityRespond promptly to player's inquiries at live chatAssists players to resolve game related problemsDeliver the best services to customers to ensure the highest customer satisfaction with the right proceduresBuild sustainable relationships with customersJob RequirementsSPM and aboveMust be able to speak and write English and MandarinAble to work on weekend or Public Holiday if required (24/7 rotational job)Fresh graduates are encouraged to applyTraining providedStrong skills in communication, teamwork, organization, and attention to detailJob BenifitsAttractive remuneration and performance incentivesEPFSOCSOAnnual incrementalMonthly KPI AllowancesAnnual leaveMedical benefitCareer development